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Small Firms Are Taking On
Second Jobs: Franchises
Add-On
Business Fills Gap During Slow Times And Expands Clientele
By RAYMUND
FLANDEZ October 16,
2007; Page B5
While Maury and Beth Frankel's events company had grown in
size and clientele over the past 10 years, it still had months when
business was pretty slow. The company sets up inflatable attractions in
town festivals and other events in the Pittsburgh area, most of which
happen outdoors from May to October.
So this past summer, the couple took on a second job of
sorts to fill the gap during the slow months: They added on a franchise to
their existing business, E.L.F. Entertainment Inc. of Gibsonia, Pa.
DOUBLING UP
The
Situation: Small-business owners are adding franchises to their
existing operations.
The
Pros: An add-on business can lure new customers. For seasonal
operations, it can fill a revenue gap during the slow time of year.
The
Cons: Owners aren't free to run that side of the business as they see
fit because they must follow guidelines set up by the franchiser. And
there is no guarantee a franchise will boost customer traffic to the
original business.
The Frankels opened a Christmas Decor Inc. franchise, which
provides installation and removal of outdoor holiday lighting for homes
and businesses. They already have 20 houses signed up. A typical Christmas
Decor franchise decorates between 80 and 125 houses on average.
"It will keep our business and our employees busy 12 months
out of the year," says Laura Rodavich, E.L.F.'s director of sales and
marketing.
Extra Income
Many independent small businesses are tacking on franchises
to their operations. Some are seasonal businesses looking for a way to
make extra income during the slow months. Others are looking to expand
their clientele or offer products and services that complement an existing
business.
Either way, an add-on franchise's established brand and
reputation can help pull in new customers or get existing customers to buy
the new offerings. And while managing two operations is no easy feat,
owners say the franchise model, with its tried-and-tested approach, leaves
plenty of room to focus on their main business.
"What franchise businesses found and what independent
businesses are finding [is] that bringing in a franchise is a way to
increase customer traffic for that new business and the previously
existing business," says David Kaufmann, a franchise specialist and
partner at New York law firm Kaufmann Feiner Yamin Gildin &
Robbins.
But with a franchise, people must follow guidelines that
lay out the foundation of how the business runs. "That element of your
business is not yours to run freely or any fashion you like," says Mr.
Kaufmann. Also, the franchise may not necessarily affect the success of
the original operation.
A Good Fit
The Frankels say the addition of the Christmas Decor
franchise to their business has been seamless since they already had all
the necessary infrastructure: staff, trucks, a warehouse to store the
decor and the knowledge of doing big setups. E.L.F. employees will
decorate their first house this week.
Brandon Stephens, director of marketing for Christmas Decor
of Lubbock, Texas, says the franchise is a good strategy for seasonal
businesses like E.L.F.'s because they don't have to lay off workers and
don't have to use the profits they've made during the warmer months to
sustain them through winter.
"We fulfill a niche for these people," he says. "We urge
them to give the franchise some priority but we also understand that they
have another business. We are an add-on business." Mr. Stephens says the
average profit margin for businesses that own a Christmas Decor franchise
is 24%. A typical outdoor installation costs $1,300.
The concept has been working for Michael List and his wife,
Karralea. The Hebron, Ky., couple added a Christmas Decor franchise to
their lawn-maintenance service back in 2000 to bring in extra income
during the months that their business lays dormant.
From November to January, the franchise brings in an
average of $175,000 in sales, or 38% of the company's total yearly sales
of about $460,000. They decorate about 90 homes and six shopping malls
each season. Mr. List says some clients have liked the outdoor decorating
service so much that they have hired the Lists the following summer for
their lawn-care services.
Advertising on Wheels
Jason Oldham's add-on franchise also is giving his
home-remodeling business, Oldham Construction, a year-round reach -- as
well as a mobile marketing vehicle.
![[photo]](20071018_WSJ_files/MK-AM330_ENTFRA_20071015173808.jpg) |
| Jason Oldham in the trailer for his
Screenmobile franchise. |
In June, Mr. Oldham, 41, decided to buy a Screenmobile
Corp. franchise to install screens on doors, patios and windows. A sizable
trailer with a big Screenmobile logo and sign on the side is attached to
his truck, which, he says, never fails to attract new customers. "It helps
me more out in the community and be more accessible without have to do
other kinds of advertising," he says.
The Screenmobile business also is helping to boost his core
business. Mr. Oldham says he's pretty good at selling his other
fixer-upper skills to Screenmobile clients. "Both businesses kind of
accent each other," says Mr. Oldham, who had five to six appointments a
day for Screenmobile clients during the summer. A screen job costs $300 on
average.
He says revenue for summer, normally a slow time for the
home-remodeling business in California, is up 50% from a year ago.
Seasonality is one of the issues why Screenmobile is a
"flip season business," says Scott Walker, president of Screenmobile,
Thousand Palms, Calif. "And the other is diversification."
Expanded Services
Not all businesses are using add-on franchises to fill
seasonal gaps. Brian Fox wanted to give his general-practice clinic, Fox
Medical Center, a face lift by providing additional services to patients.
So he added a scaled-down version of a Dermacare Laser & Skin Care
Clinics franchise.
Patients can make regular medical appointments as well as
schedule treatments like Botox, laser hair removal and skin resurfacing.
He says the franchise brings in about $35,000 to $60,000 per month, on
average doubling his monthly intake. There's little new overhead or
inconvenience since Dr. Fox and his staff use the same exam rooms for
laser and injectable services and medical examinations.
"The benefit that I've been able to develop out of this is
not just from the financial end," Dr. Fox says. He says he finds the
Dermacare procedures fun and a break from attending to sick patients or
dealing with insurance companies.
Write to Raymund Flandez at raymund.flandez@wsj.com
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